Hello inspired readers!
Tell us what you think!
VietCan Books has been in operation for almost a year, serving bilingual Vietnamese-English families. The learning curve has been steep, but I aim to make improvements every day. But in order to serve you better, I need your help.
Please fill out this brief survey to help me identify our strengths and weaknesses, so that can incorporate your feedback into the next stage of growth.
As a token of appreciation, after survey completion, we will send you a $10 discount code that can be applied towards your next purchase. The email will be collected at the beginning of the survey for this purpose.
A quick update
Our primary and continual struggle - shipping. As VietCan Books is based in Canada, our shipping network and cost are quite disadvantageous compared to our US neighbor. "FREE shipping over $95 within Canada and US" is designed to promote fewer but bigger orders, as shipping cost for 1 book versus 5 are similar.
Many potential customers simply want to buy 1 book, but abandon their cart upon finding out shipping cost is more than the book itself. I continue to research ways to make our books more accessible and affordable for our audience. In the mean time, please continue to support VietCan Books, every action counts.
Ways to support us:
1. Provide your feedback by filling out the survey.
2. Follow VietCan Books on social media for regular updates
Instagram: content is primarily in English.
Facebook page: content in both English and Vietnamese
3. Tell your friends and family: let them know about books from VietCan you have purchased and read; tag them on social media.
4. Buy (more) books from us: add to your personal library, gift books to friends and family (Christmas will be here before you know it!). Place your order through our website - many books are recently added to our New Arrivals collection.
While I can't even dream to compete which big names such as Amazon, Barns and Nobles, Chapters...your support will help build a stronger and close-knit community that we and our children will be proud to be a part of.
Thank you kindly for your time.